HelpCentered Video

Boston · Mesa · Hartford

How-to videos your team and customers can follow

Send the screen recordings, voice files and camera clips you already have. We edit them into onboarding lessons, product walkthroughs and help videos with clear steps and captions, quoted up front.

OnboardingShort lessons that show new staff how your place works.
WalkthroughsProduct tours and setup guides for customers.
CleanupLong pauses, stray clicks and private data taken out.
CaptionsEdited captions and transcripts for every video.

Who this is for

Small businesses explain the same things over and over. An office manager shows each new hire how to clock in, request time off and find the shared drive. A software company answers the same setup question in support tickets every week. A clinic or a trades business trains staff on a procedure that has to be done the same way every time. Somebody usually records a screen capture or a phone video to save repeating it, and that recording ends up twelve minutes long, with a few false starts and an email inbox visible in the corner.

We take those recordings and edit them into videos people can follow on the first watch. The steps come in order, the pauses are gone, the screen zooms in where the click is small, and captions carry the instructions for anyone watching with the sound off.

Services

What the frame at the top shows

The drawing in the header is how we plan a walkthrough edit. Each numbered ring is a click in the recording. The dashed line is the cursor path, which we smooth out or cut when it wanders. The marigold box marks a step where the screen is too small to read, so the edit zooms in. The hatched field is private data that gets blurred. The bar at the bottom is the caption for that step, and the list underneath turns into chapter markers, so a viewer can skip straight to the step they need. The process page goes through each stage.

What to send

A short brief saves a round of questions. A useful one covers:

  • A shared folder link with the original recordings (screen captures, camera clips, voice files), not copies squeezed through a chat app
  • Who the video is for: new staff, customers, partners or the public
  • Where it will live: a help center, an LMS, YouTube, an intranet page or inside your product
  • A script, outline or list of steps, even a rough one
  • Anything that must be hidden: names, emails, account numbers, customer records
  • Your logo, colors and fonts, and any slide or video template you already use
  • The date you need it and the person who signs off

Not sure the recordings are usable? Send the folder link and one line about what the video should teach. The quote will say what is missing and what can be fixed.

Where we work

All editing is remote, so the files can come from anywhere. We focus on small businesses in Boston, Mesa and Hartford and book calls in your local time.

What finished workspace stills look like

Laptop showing a software dashboard on a tidy desk beside a USB microphone (AI-generated sample image)
AI-generated sampleLaptop showing a software dashboard on a tidy desk beside a USB microphone. Made with an AI image model for this site; not a client project.
Small office training room with a wall screen and empty chairs (AI-generated sample image)
AI-generated sampleSmall office training room with a wall screen and empty chairs. Made with an AI image model for this site; not a client project.
Condenser microphone on a boom arm next to a laptop in a home office (AI-generated sample image)
AI-generated sampleCondenser microphone on a boom arm next to a laptop in a home office. Made with an AI image model for this site; not a client project.

More samples

Common questions

How much does editing a training video cost?

It depends on how much raw recording there is, the finished length, how much cleanup and blurring it needs, and whether captions or extra versions are included. We quote each job in writing after seeing the files, so you know the cost before work starts.

We only have screen recordings and a laptop microphone. Is that enough?

Usually, yes. Most how-to videos start that way. Clear speech matters more than the microphone, and we clean up room noise and level the voice. Send one sample file with your request if you're unsure.

Can you write the script?

We can tighten a script or outline you send and suggest where steps should be split or merged. The knowledge of how your process works stays with you, so we always work from your draft.

Are the images on this site real projects?

No. The stills are AI-generated samples and the walkthrough frames are illustrations made for this site. We don't publish client recordings without permission.

Have a recording that needs to make sense to a new hire or a customer? Tell us what it explains, who will watch it and where it will live.

Request a quote

Request a quote